Go to Schedule, then Hours and staff. For each staff member, room, or thing that's booked:

  • Opening hours, with breaks. Time off goes in Block time in your bookings.
  • Limits. For appointments, visits, consultations, estimates, and rentals: Max clients per time slot and Max clients per day (for pet businesses, pets). Each person or pet in a booking takes one place. Leave a limit empty for no limit. For a class, the limit is the number of seats.
  • Order of preference, if you give out "anyone available" bookings by your own order.

Online bookings never go over a limit. You can still go over one yourself when you add or move a booking.

Adding a staff member: choose Add a staff member, set their hours, then tick the services they do. If you remove someone later, the bookings they already have stay as they are.

Who does each service is set under Services, rooms, and classes, with how much more or less each person charges, and how many more or fewer minutes they take. A difference applies to each person or pet booked.

When people charge differently, name each price level, for example Standard and Senior. Customers then choose a level, anyone available at a level, or a particular person, and see the price before they book. Nothing is chosen for them, and nobody is ever booked at a lower level's price.